Refunds and Return Policy

• All Sales are Final. 
• No refund except for no-stock item(s) . Refund process will take within 30 days.
• No refund on any defective items. We will do exchange only.
• No refund on issue for example on situations : change of mind or just don't like the item. But, we are willing to help on you on exchange.
• No refund on not suitable, not match, change mind situation
• All payment made are non-returnable, non-refundable and non-exchangeable.
• Customers can return damaged/wrong/faulty items (apart from sale items) within 5 days of receipt date for a refund of that item. Any lateness will not be entertained and item(s) will be returned back to the customers.
• Orders cannot be cancelled once it is being processed. No refunds and cancellation will be entertained.
• In all cases, the items returned must be in their original condition.The goods will be inspected once received.
• Shipping charges are to be borne by the sender
• Super Save will not be responsible on missing parcel / lateness due to third party delivery partner. However we will help you on the process to track and enquire on your parcel.
• Super Save recommends you use a postal service that insures you for the value of the goods you are returning and obtain a proof of posting.