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Refunds and Return Policy


  • All Sales are Final. 
  • No refund except for no-stock item(s) . Refund process will take within 30 days.
  • No refund on any defective items. We will do exchange only.
  • No refund on issue for example on situations : change of mind or just don't like the item. But, we are willing to help on you on exchange.
  • No refund on not suitable, not match, change mind situation
  • All payment made are non-returnable, non-refundable and non-exchangeable.
  • Customers can return damaged/wrong/faulty items (apart from sale items) within 5 days of receipt date for a refund of that item. Any lateness will not be entertained and item(s) will be returned back to the customers.
  • Orders cannot be cancelled once it is being processed. No refunds and cancellation will be entertained.
  • In all cases, the items returned must be in their original condition.The goods will be inspected once received.
  • Shipping charges are to be borne by the sender
  • Super Save will not be responsible on missing parcel / lateness due to third party delivery partner. However we will help you on the process to track and enquire on your parcel.
  • Super Save recommends you use a postal service that insures you for the value of the goods you are returning and obtain a proof of posting.
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